I did not receive my park pass, what can I do?

1. At the top-right of the homepage, click 'My Account'

2. On the next page, click 'My Orders' to the left.

3. Once all your previous orders are visible, click 'View Order' to the right of that order.

4. Once you've opened the right order, click 'PDF Download' under the order number.

Please contact at customersupport@neatideas.com.au with your order number if you would like to access an eVoucher purchased before November 2019