RAC Online Shop - Products

Can ferry vouchers be used for an extended stay?

All ferry vouchers are “same day return” however some products can be redeemed for an extended stay trip returning on a different day (unless otherwise specified). Please refer to the full product terms and conditions. All you need to do is provide the dates and details to the ferry....

Do I need to specify a Rottnest travel date at time of purchase?”

You do not need to specifiy a travel date when purchasing a voucher however if you do have a travel date in mind we suggest you check with the ferry operator first to find out if there are seats available on the date that you are hoping travel before purchasing a voucher.

Problem redeeming my Rottnest Express voucher

If you are getting a 'code already redeemed' message, it could be due to one of the following reasons: a) You have tried to make a booking within the last hour but did not proceed through to completion. b) If you have reached the stage of selecting Ferry times, the codes will be....

Can I change my vehicle registration details on my RAC park pass?

Login to the shop and click "My Account' at the top right. Under this tab, click 'My Orders' and then 'View Order' under your park pass. Click on 'Edit' once you've opened your park pass order. Edit your registration in the available box and click 'Update' when finished. Open your....

I did not receive my park pass, what can I do?

1. At the top-right of the homepage, click 'My Account' 2. On the next page, click 'My Orders' to the left. 3. Once all your previous orders are visible, click 'View Order' to the right of that order. 4. Once you've opened the right order, click 'PDF Download' under the order number.....

I want to order another park pass but the system/website won't allow me to. What can I do?

Members are only allowed to purchase 1 national park pass per calendar year and cannot be renewed. You will need to wait until your existing park pass has expired before you can purchase a new one.

Problem redeeming RAC Local Marketplace offer?

If you are having issues redeeming one of the RAC Local Marketplace offers please call us on 08 6389 0055 or submit a support request from here with details of what the issue is and we will be able to assist you.

How to purchase RAC Park Pass

1) Log onto the RAC online shop via https://rac.com.au/membership-benefits/online-shop-login. 2) Select to Experience > WA National Park Passes in the navigation menu then select your product. 3) Fill in the relavnat fields and click "Add to card". 4) Click "My Cart" and select....

Where do we deliver?

Delivery Zone - Borough of Queenscliff - City of Ballarat - City of Greater Geelong - Melbourne Metro Area, including Mornington Peninsula - Surf Coast Shire Please stay tuned for more delivery locations in 2022

Do I need to be home to receive delivery?

No, your order will be delivered in a refrigerated van, in a weather-resistant box with ice sheets, which can hold a safe temperature for up to eight hours. Your order will generally be left at your front door, gate, or office reception. When we call you to confirm delivery you can add specific....