Is there any surcharge when redeeming my voucher?

Depending on the voucher/ticket used, some suppliers may offer upgrades or additional products during redemption. Upgrades or additional products may incur fees which are placed by the supplier.

It is important to check what your voucher is exactly valid for, if you want to avoid any additional upgrade fees or charges for extras when redeeming.

Examples of surcharges during film voucher redemption may include:

• Upgrading to view a 3D, Vmax/IMAX/Lux or Vjunior film while using a standard session voucher.
• Adding additional products such as snacks, confectionry or upgraded seating (outdoor cinemas) to your booking.
• Additionals such as 3D glasses for certain film screenings.

Examples of surcharges during attraction/theme park redeption include:

• Upgrading from a day/weekend pass to an annual pass for a theme park or attraction.
• Adding special event access and/or promotions to your pass which are not originally included.

Please note that not all vouchers/passes have the ability to be upgraded and can have specific conditions which outline how they can be used. It is worth reiterating that the terms and conditions of a certain voucher/ticket are understood before purchase, so that they can be used accordingly.